Description

• Growing 100% year-over-year
• Our AI product (HOAi) went from $0 to millions in months
• Backed by Cove Hill Partners and JMI Private Equity
• 6M+ doors on our platform, displacing legacy systems

• Infrastructure Ownership: Design, build, and maintain the cloud architecture, model serving infrastructure, and ML pipelines that power HOAi's products
• Performance Optimization: Profile and optimize AI workloads to achieve sub-second inference latency while managing costs effectively
• Scalability & Reliability: Build auto-scaling systems, implement robust failover mechanisms, and ensure 99.99% uptime for mission-critical AI services
• MLOps Excellence: Develop and maintain CI/CD pipelines for model deployment, monitoring, and versioning across development and production environments
• Developer Enablement: Create tooling and infrastructure that allows product engineers to deploy AI features quickly and safely
• Security & Compliance: Implement security best practices and ensure compliance requirements are met across all AI infrastructure

• Infrastructure uptime and reliability
• AI inference latency (p95, p99) and throughput metrics
• Infrastructure cost efficiency and optimization (cost per inference, GPU utilization)
• Time to deploy new models and workflows (deployment velocity)
• Developer satisfaction and productivity using AI infrastructure tools
• System observability and incident response time

• Profile and optimize database queries, API endpoints, and ML inference pipelines
• Implement caching strategies, connection pooling, and distributed systems for scale
• Monitor and optimize GPU utilization, memory usage, and compute costs
• Design load balancing and auto-scaling policies for variable AI workloads
• Build disaster recovery systems with redundancy

• Build and maintain CI/CD pipelines specifically for model deployment
• Implement model versioning, A/B testing infrastructure, and rollout mechanisms
• Create automated testing frameworks for model quality and performance regression
• Develop infrastructure for model monitoring, drift detection, and retraining workflows
• Manage experiment tracking and model registry systems

• Implement comprehensive monitoring, logging, and alerting across the AI stack
• Refine dashboards for real-time visibility into system health and performance
• Conduct post-mortems and implement reliability improvements
• Design circuit breakers, retry logic, and graceful degradation for critical services

• Refine security best practices for AI infrastructure and data handling
• Ensure compliance with data privacy regulations and industry standards
• Manage credentials and access control across infrastructure
• Support security audits and vulnerability assessments

• Work closely with Product & Engineering team to understand infrastructure needs and to enable fast, safe feature deployment
• Document infrastructure architecture, runbooks, and operational procedures
• Mentor team members on infrastructure best practices and tooling
• Contribute to technical strategy and architectural decisions

Requirements

• 3-7 years of experience in infrastructure engineering, DevOps, or SRE
• Strong cloud platform expertise
• Experience building and maintaining deployment pipelines
• Experience with PostgreSQL, Redis, or other production databases
• Experience with APM tools, metrics, logging, and alerting
• Familiarity with vector databases, model serving frameworks and cross-system observability and traceability
• Managing and optimizing GPU work
• Real-time inference with low-latency serving infrastructure
• LLM deployment
• Track record of achieving 10x performance improvements

• Able to debug complex distributed systems and find root causes
• Obsessed with latency, throughput, and resource efficiency
• Defaults to automating repetitive tasks and building scalable solutions
• Understands security implications and implements best practices
• Able to explain complex technical concepts clearly
• Works effectively across teams and functions
• Takes initiative to identify and solve problems before they become critical
• Comfortable with ambiguity and changing priorities in a fast-moving startup
• Supporting A/B deployment strategy

• Extreme ownership: Takes full responsibility for outcomes, not just inputs
• Customer-focused: Understands how infrastructure decisions impact end-user experience
• Data-driven: Makes decisions based on metrics and evidence
• Continuous learner: Stays current with evolving technologies and best practices
• Quality-focused: Builds systems that are reliable, maintainable, and elegant
• Velocity-minded: Balances speed with quality; ships incrementally and iterates
• Bar raiser: Sets and maintains high standards; elevates team performance and output quality
• Strong delegator: Empowers others effectively; distributes work based on strengths and growth opportunities

• Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
• Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
• Accountability Starts with Me: Notices problems and takes personal action to solve them.
• Unwavering Commitment to Customer Experience: Regularly talks to customers, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
• Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.

• Our eNPS is +68! (Google it, that is great).
• Benefits: Medical, Dental, and Vision kick in day one.
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
• 401K with Company Match.
• Remote Flexible - come to the office when needed.
• Great parental leave benefits.
• Named on Inc 5000 list of America’s Fastest Growing Private Companies.
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
• Winner of Coastal Entrepreneur Award, Technology Category.
• Active employee-led Culture Committee.
• Ongoing industry and professional development trainings available to all employees.
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
• We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.